Question 1

Can AI import contacts from any business website?

Accepted Answer

Most of the time, yes. Paste any business website URL into AI Imports and salengine.io scans the site for publicly available contact information — owner and staff names, titles, emails, phone numbers, and address — then drops a complete contact record into your CRM. Works best on sites with a team, about, or contact page. If a page hides its details behind a form, we'll flag it so you can move on quickly instead of chasing dead ends.

Question 2

Does salengine.io work with Gmail?

Accepted Answer

Gmail send-from-your-mailbox support is on the roadmap. Today you can still email Gmail-based leads from salengine.io — your campaigns and one-to-one emails send through our infrastructure with your name and reply-to address, and every open, click, and reply is tracked back to the contact. Native Gmail OAuth is coming next.

Question 3

Does salengine.io work with Outlook?

Accepted Answer

Yes. Connect your Outlook or Microsoft 365 mailbox in one click and every campaign sends from your real address, one personalized message at a time. Your sender reputation carries every send — not a shared marketing IP — which dramatically improves inbox placement.

Question 4

Can I upload my existing CRM contacts?

Accepted Answer

Yes. Import a CSV from any CRM (HubSpot, Salesforce, Pipedrive, Zoho, spreadsheets) and salengine.io maps the columns for you. Duplicates are detected automatically, custom fields carry over, and you can tag the batch on import so you always know where each contact came from.

Question 5

How does AI lead automation work?

Accepted Answer

Connect your existing lead sources — website forms, Zapier, Make, custom automations, or our email drop-in address — and new leads flow into salengine.io automatically as they come in. The AI enriches each lead with website data, assigns it to a pipeline stage, and schedules the first follow-up so nothing sits in an inbox waiting to be worked.

Question 6

How does the AI Quote Builder work?

Accepted Answer

Open a new quote, describe what the customer needs in plain English, and the AI assistant drafts line items, pricing, notes, and terms. Edit anything, apply a template that matches your brand, and send a polished PDF in minutes instead of hours.

Question 7

How secure is my customer data?

Accepted Answer

Your data is encrypted in transit and at rest, stored on enterprise infrastructure with daily backups, and isolated to your workspace with row-level security so no other customer can ever see it. We never sell, share, or use your customer data to train AI models. You can export or delete everything at any time from the billing page.

Question 8

What happens after the free trial?

Accepted Answer

On day 15 your card is charged for the plan you picked at signup. If you cancel before then you owe nothing. If you cancel later, you keep access until the end of your paid period — no phone calls, no retention loops.

Question 9

Can I switch plans or cancel later?

Accepted Answer

Absolutely. Upgrade, downgrade, or cancel from the billing page in one click. Prorated adjustments happen automatically.

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